Coronavirus Update

CDC Guidelines and Esspa Safe Spa Standards

To our Guests,

As of May 15th, Governor Wolf continues to deny ESSpa permission to offer in person spa and salon services. We apologize for this inconvenience and hope that you take care of yourself and your loved ones. When we reopen, we will contact all cancelled guests to reschedule their appointments. PLEASE CLICK HERE FOR THE LATEST COVID-19 NEWS DIRECTLY FROM THE United States Government.

As a valued part of our business (actually, the most important part), we find it important to share with you what we are (and will be) doing as a Company to ensure the well-being of our employees and guests. We promise to always work with healthcare and industry experts to act in the best interest of our employees, partners and customers.

New Safe Spa Protocols and Guidelines for Reopening esSpa Organic Skincare + Salon:

We hope to be able to reopen soon – and in so doing, we will enact some new strict rules and limitations. The following guidelines have been put together to ensure safe working conditions for our employees and a safe, stress-free and healthy experience for our customers.

Temperature checks
We will use of a touchless infrared thermometer to check the temperature of employee each day and of each customer who enters the spa. Any employee or customer who has a temperature above 99.8°F will be sent home immediately and not allowed to return to the spa until they have no fever and no evidence of COVID-19 symptoms.

Ask each customer entering the shop the following questions:
Have you had a cough?
Have you had a fever,
Have you been around anyone exhibiting these symptoms within the past 14 days?
Are you living with anyone who is sick or quarantined?
Have you traveled recently to any areas that have an increased level of Covid19 infection.

Limit people in the spa at any one time
We will arrange our schedule to see fewer customers at any given time by appointment only. We will remove waiting areas where individuals may congregate. We will encourage online scheduling as much as possible. We recommended that customers wait outside the spa in their vehicle until your licensed professional is ready to serve them. It is recommended that persons not being serviced in the spa wait outside the spa. Spas are not be used for social gathering places!

Maintain social distancing at all times
Spacing between persons in the spa should be at least six feet, except when staff are servicing customers. We will add spacing between treatment areas, divider shields, and/or alternate work schedules to accomplish this.

Personal Protective Gear
Wearing masks: all employees will be required to wear masks at all times. We encourage customers to wear face masks to the extent possible while receiving services.

Face Shields: when possible, our employees will wear face shields when servicing customers.
Gloves: Our employees will wear disposable gloves when servicing customers and change gloves between each customer.

Capes: Each customer should be draped with a clean cape. Capes should be laundered following the fabric recommendations between each customer, or spas/shops may consider using disposable capes and dispose of the cape after it is used.

Smocks: Employees should wear a clean smock between each customer. Smocks should be laundered following the fabric recommendations between each customer, or spas/shops may consider using disposable smocks and dispose of the smock after use on a customer.customer.

Hand-washing with soapy, warm water, for a minimum of 20 seconds will be required by employees between every customer service

Employee clothing: Employees should arrive at the spa/shop showered and wearing clean clothing. Employees should change clothes before entering their homes when they return from work.

PPG such as gloves, gowns, drapes, linens and eye coverings should be changed between each customer. These used items should be cleaned and disinfected or discarded in a closed container.

Disinfection 
On May 8th, ESSpa will be thoroughly cleaned and disinfected prior to reopening by Bactronix. All surfaces, tools, and linens will be thoroughly cleaned and sanitized.

We promise to always use disinfectants that are EPA –registered and labeled as bactericidal, virucidal and fungicidal.
Disinfectant for immersion of tools, must be mixed daily and replaced sooner if it becomes contaminated throughout the work day. Disinfectant only works on a clean surface so clean all surfaces and tools with hot soapy water, sanitizer or cleaning wipes (if using wipes, be sure to cover surface thoroughly) before disinfecting. Contact time on label must be observed for disinfectant to work. Contact time refers to how long the disinfectant is visibly wet on the surface allowing it to thoroughly destroy all of the pathogens. Typical contact time for immersion/sprays is 10 minutes, for disinfectant wipes is 2-4 minutes.

Disinfectants used for immersion must be changed daily or sooner if it becomes contaminated (ex: hair/debris floating in solution or cloudy solution.)

Disinfection is for hard non-porous surfaces, glass metal and plastic. Porous/soft surfaces can not be disinfected and must only be used once and then discarded (tools such as cardboard files, buffers, drill bits etc.)

Launder all linens, towels drapes, and smocks in hot soapy water and dry completely at the warmest temperature allowed and store in an airtight cabinet. Store all used/dirty linens in an airtight container.

The use of mask is mandatory. Place a clean towel, placed over the face of your customer while at the sink in a good way to protect their mouth, nose and eyes. Minimize to the greatest degree possible, up-close, direct face-to-face contact with customers.

Reception area 
Remove all unnecessary items such as magazines, newspapers, service menus, any other unnecessary paper products and decor. Wipe down all seats and tables.
Wipe reception desk with disinfectant. We will now be using non-contact methods for check-in, checkout and payment processing.
Employees should frequently wash their hands after the using the phones, computer, cash register and/or credit card machine. Wipe these surfaces between each use.
Avoiding the exchange of cash can help greatly in preventing spread of virus, but if this is unavoidable, be sure to wash and sanitize hands well after each transaction.
The use of credit/debit transactions is preferred, using touch/swipe/no signature technology.
Clean and disinfect all retail areas, daily, including products. Try to avoid customer touching products that they don’t plan to purchase.
Clean and wipe all door handles and other surfaces that are regularly touched by customers and staff with disinfectant wipes.
Provide hand sanitizer and tissues for employees and customers.
Consider floor stickers and signage that provide guidance for social distance.
Placement of visible and appropriate signage to communicate to the customer that thorough sanitation procedures are in place.

Restrooms
Clean and disinfect ALL restroom surfaces including floors, sinks and toilet bowls. Store paper products in a closed cabinet and provide antibacterial hand soap. Place trashcan by door. Remove anything that does not have to be in the restrooms.

Sinks and Shampoo Bowls
Clean and disinfect all bowls, hoses, spray nozzles, foist handles, shampoo chairs and arm rests. Wipe down all back-bar products and shelves. Discard and replace any products that have not been stored in a closed container.

Limit as much as possible face-to-face contact with customers, and consider using face-shields by those employees providing shampoo services.

Work stations
Clean and disinfect all work area surfaces. Clean and disinfect chairs, head rest, arm rests (the use of harsh disinfectants can damage leather chair, and cloth chairs cannot be disinfected, so please use a plastic covering). Clean and disinfect all reusable tools and store in an airtight closed container. Clean and disinfect all appliances, sheers, clippers, clipper guards, clippies, rollers, combs, brushes, rolling carts and any other items used in connection with servicing customers.

Check to make sure all products such as lotions, creams, waxes and scrubs have always been in a closed container, if not you must discard and replace.

Remove and discard all single use tools such as paper files, drill bits and buffers, that have already been used.

Clean and disinfect all linen hampers and trash container and only use such container that can be closed and use with liners that can be removed and discarded.
Provide hand sanitizer at all work locations for employees and customers.
Consider station barriers between work stations.

Pedicure Bowls
Remove all parts that can removed.
Clean all removed parts with soap and water, rinse in clear water and then immerse into properly diluted disinfectant for full recommended contact time.
Scrub bowl with soap and water and replace removed parts to bowl.
Rinse with bowl with clean water.
Fill bowl with again with clean water and proper amount of disinfectant and let stand for proper time (at least 10 minutes).

Treatment rooms
Clean and disinfect all surfaces such as, chairs, tables, electrical appliances (don’t forget the cords).
Clean and disinfect all linens and store in a closed container/cabinet.
Clean and disinfect all hampers that hold soiled linens and be sure to use one that can be lined and closed.
Remove and discard any products that could have been contaminated by improper unsanitary use. Replace with new product.
Empty all wax pots and disinfect before refilling them with new wax. Purchase new single use applicators that can be deposed of in an airtight trash bin. The airtight trash bin should have a lid and should be lined with a disposable plastic bag.

Administrative Controls
Employees who are sick will be expected to stay home.
spa/shop owner/managers should provide training, educational materials, and reinforcement on proper sanitation, hand-washing, cough and sneeze etiquette, using PPE, and other protective behaviors.
Ensure break-rooms are thoroughly cleaned and sanitized and not used for congregating by employees.
Ensure that all sinks in the workplace have antibacterial soap available and paper towels.
Post handwashing signs in the restrooms.
Provide alcohol wipes for use at phone stations.
Be flexible with work schedules/spa hours to reduce the numbers of people (employees and customers) in spas/shops at all times in order to maintain social distancing.

Provide Barbicide® or EPA disinfectant wipes, liquid disinfectant containers, and Barbicide® concentrate/or EPA approved disinfectant for disinfecting technical implements and work areas.
Consider discontinuing hand relief treatments as well as scalp, neck, and shoulder massages during the COVID-19 pandemic.

As we have always done, we will continue to reinforce the health and safety of our staff and customers as our top priority. Your success is our success and together we are committed to provide the utmost standard in safety and service. For more detailed information and the latest Goverment updates please click here for the CDC Website.

Thank you for your patience, loyalty and understanding. Together this emergency will quickly dissipate and life will return to normal. God bless and please take care of yourself. Oh, and wash your hands - all the time.

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