Coronavirus Update

CDC Guidelines and Covid19 Update

To our Guests,

To mitigate the spread of Covid19, Governor Wolf has ordered ESSpa to temporarily cancel all services and we will try to reopen on May 1st. We apologize for this inconvenience and hope that you take care of yourself and your loved ones. When we reopen, we will contact all cancelled guests to reschedule their appointments.


PLEASE CLICK HERE FOR THE LATEST COVID-19 NEWS DIRECTLY FROM THE United States Government.

Please note that we WILL reopen as soon as it is safe and we are allowed to do so - and know that we are taking every possible effort to ensure that all of our incredible employees are taken care of during this crisis and long into the FUTURE. Our business is nothing without our employees and our truly special customers.

We will also be available for Product and Gift Card Purchases 24/7 via our webshop. We have also paused all Memberships and BOGOs. If you need an answer to an immediate question, please email us at Covid@esspa.com. Thank you for your understanding and be safe! ~ Eva and Scott Kerschbaumer

COVID-19, and the world's response to it, has changed our lives forever. As a valued part of our business (actually, the most important part), we find it important to share with you what we are (and will be) doing as a Company to ensure the well-being of our employees and guests. As the situation continues to evolve, we are proactively working with healthcare and industry experts to act in the best interest of our employees, partners and customers.

* Know the signs and symptoms.
* Exchange “1 meter greetings”, like a wave, nod, or bow.
* Visitors and co-habitants alike, wash your hands/disinfect often.
* Regularly clean and disinfect surfaces in your home and workplace, especially common areas.
* Avoid public gatherings whenever and wherever possible until further notice.
* Stay up to date using information from reliable sources.
* Make a plan in preparation for an outbreak of COVID-19 in your community.
* If you or someone around you becomes ill, specifically with symptoms of COVID-19, seek medical attention immediately or contact your healthcare provider by telephone before visiting a facility.

IMPORTANT, If you are not feeling well, please call us asap at 412-782-3888 to cancel your service. We will waive all cancellation fees for any guest cancelling due to illness. This includes cancellations in order to care for your loved-ones. During these times, your health and the health of your loved ones is our primary concern.

Our business is high touch and reliant upon personalized, individual service. Knowing this, Eva has always been a 'clean-freak' and as the owner of ESSPA, she continues to thoroughly clean everything in the spa, everywhere in the spa, all the time in the spa. ESSPA is committed to keeping all of our employees and customers safe. Since we opened almost 20 years ago, we have ALWAYS implemented many strategies and safety measures in order to promote a healthy workplace and have always done our best to minimize the spread of ANY virus, bacteria or pathogen. With the current Covid19 situation, we will continue to maximize our intense and constant sanitization procedures. These protocols include the following:

For our Staff (including Eva and Scott)
1) Continual and constant cleaning with medical-grade disinfectant, of all hard surfaces (including - but certainly not limited to - doorknobs, computers, lavatories, keyboards, keys, lockers, faucets, light switches, control panels, jars, bottles, tubes, beds, etc.)
2) Prohibit any foreign travel and discourage any air travel, participation and/or attendance in group events.
3) Increased virtual training and eLearning opportunities.
4) Providing cleansing and sanitation modeling focused on the education and protection of all of our consumers and associates.
5) Increased flexibility for remote working, where and when appropriate.
6) Shifted group communication to virtual meetings as often as possible.
7) Enhanced policy for checking the optimal health (temperature, etc.) of all employees on a constant, daily basis.
8) Reinforced and continued training for all staff members on our standard sanitation guidelines of supplies, products and tools.


For Our Entire ESSPA Community:
1) Postponing group parties and focusing on individual services.
2) We will follow all CDC guidelines and recommendations regarding hygiene and other considerations.
3) We will increase the number of hand cleansing stations throughout our establishment.
4) We will temporarily replace hard surface items such as glassware and china with single-use paper products.
5) Safety masks and nitrile (latex-free) gloves have been and will remain available for all staff and guests for all interactions.
6) We will be rearranging our Manicure Tables to allow for more social-distancing and providing enhanced free-space between individuals.
7) We have installed additional Anti-Bacterial, Germ-killing, UV lights to our HVAC system in order to better purify the air inside our establishment.

TAKE STEPS TO PROTECT YOURSELF
* Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
* If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
* Avoid touching your eyes, nose, and mouth with unwashed hands.
* Avoid close contact with people who are sick.
* Stay home if you are sick, if you need medical care make sure to call ahead before you go to a doctor’s office or emergency room.
* Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
* Throw used tissues in the trash.
* Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

As we have always done, we will continue to reinforce the health and safety of our staff and customers as our top priority. Your success is our success and together we are committed to provide the utmost standard in safety and service. For more detailed information and the latest Goverment updates please click here for the CDC Website.

Thank you for your patience, loyalty and understanding. Together this emergency will quickly dissipate and life will return to normal. God bless and please take care of yourself. Oh, and wash your hands - all the time.

There are currently no questions or answers.